Security that matters
It's never been easier to send money, but that doesn't mean it shouldn't be safe. Cashex utilizes a variety of safety features like 256 bit encryption to process millions of payments a year and ensure the protection of our customers.
Cashex is a secure platform and uses encryption and fraud-detection technology. This means that even if you're using the app on public Wi-Fi, all the information you submit is encrypted and safely shared with Cashex's servers. Plus, the app uses additional safety features, such as PIN entry, Face ID and Touch ID.
2FA, 256 Bit Encryption & cold storage solutions so only you can access your $
Whilst it's easy to send money with Cashex, we take security and privacy very seriously. We'll never ask for personal details, ask to transfer money into another account, or request OTP.
256 Bit Encryption
We hold our customers’ assets 1:1
Live chat for immediate support
Report fraudulent transactions 24/7
Report a transaction
Verification where it matters
When sending money internationally or logging in from a new device, Vantablack will ask you to confirm details only you'd know to help keep your money and account secure.
We here for you when it matters most, so if you need help at anytime, just reach out to us and we'll sort it out.
PIN codes or Face ID for your transactions & personal details
Global Fraud team
We monitor third-party data breaches and darknet markets for threat indicators, and automatically secure your login credentials if it looks like your account ..
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How do we protect your account?
2-Step Verification on All Accounts
2-Step Verification adds an additional layer of protection to your account, and all our users get automatically enrolled when they sign up.
Password Management
Your passwords stored in Vantablvck's database are irreversibly hashed using the bcrypt algorithm with a strong work factor so that nobody can read them or decrypt them, including us. Vantablvck never stores your password in plain text.
Enhanced Account Protections
We monitor third-party data breaches and darknet markets for threat indicators, and automatically secure your login credentials if it looks like your account may be at risk.
Lock My Account
If you see any suspicious activity, you can use our intuitive process to automatically lock your account and instantly stop any further activity or transactions from occurring.
Cashex Vault
The Cashex Vault can receive cryptocurrency like a normal wallet, but can also prevent stored crypto from being immediately withdrawn by adding optional security steps.
Behind the Scenes
Our machine learning models evaluate your crypto transactions, and we'll give you the option to cancel a transaction before it's submitted to the blockchain if things don't look right.
We work with the community to keep improving
We understand the importance of security research in keeping our community secure. That’s why we pay rewards for the responsible disclosure of security vulnerabilities through our Bug Bounty program.
We only collect the necessary personal data in order to provide you with the best protection and services we can – and are transparent in how we use it and why we share it.
We hold our customers’ assets 1:1
Live chat for immediate support
Report fraudulent transactions 24/7
Learn moreWhen it comes to security, we’re old pros.
For the past decade we’ve been leading the way into the crypto economy, and since day one our top priority has been earning your trust. We do everything we can to make sure our users are safe and secure, so that you can focus on building your portfolio.
The technology that powers our platform was developed with industry-leading security and encryption at its core. Our security team is constantly working to make sure you and your assets are protected from emerging threats.
PIN codes or Face ID for your transactions & personal details
Global Fraud team
We monitor third-party data breaches and darknet markets for threat indicators, and automatically secure your login credentials if it looks like your account ..
Learn more
Need help with your account?
Can’t find the answer you’re looking for? Please chat to our friendly team.
